At 1st Class Cleaning, we find that many first-time clients have questions about our commercial cleaning company in St. Louis and our professional cleaning services. In order to provide a better customer service experience, we’ve gathered some of our most frequently asked questions here and provided answers for your convenience.
If you have any questions for our cleaning staff, please browse the FAQ below. If you can’t find the answer to your question, please don’t hesitate to contact us! We’ll get back to you with an answer as soon as possible.
Why choose 1st Class Cleaning LLC?
We have been providing excellent professional cleaning throughout St. Louis and the surrounding areas for over 15 years. As a full-service cleaning company, we can adhere to all of your needs. In addition, we are locally owned and operated. Being owners, we have full intentions in taking care of our valued clients. For your protection, we are fully bonded and insured.
With an individualized customer cleaning plan tailored to each client, we have consistently been able to provide a 1st Class level of service our clients have come to expect. We also pride ourselves on the skills of our cleaning associates. We attract some of the best talent available and screen our associates very carefully, training them meticulously with various quality control measures to ensure consistent service. Our highly trained cleaning team is an important part of our success.
What makes 1st Class Cleaning different from any other commercial cleaning company?
We take pride in the commercial cleaning services that we provide. We believe each individual client has an individual need, which is why we focus on a complete partnership with our clients and employees.
Am I protected while the cleaning team is in my facility?
Absolutely. We are a fully bonded and insured cleaning company for your protection and peace of mind.
Who will be cleaning my facility?
A team of professionally uniformed and trained employees with complete background checks for additional protection. We want you to be confident that your facility will be properly cared for. We develop long-term relationships that are based on trust, and that trust starts with our dependable cleaning staff.
What about my alarm system?
We will obtain instructions from you prior to the first cleaning visit. Our trained associates will know how to activate your security alarm upon arrival and departure, so you can trust that there’s nothing to worry about.
Are your employees uniformed?
Yes. All employees of 1st Class Cleaning are required to be in full uniform when cleaning your facility, making them easy to identify as part of our professional cleaning staff.
Do you guarantee a specific day or time for cleaning?
Yes. We understand how busy your workplace is, so cleaning is provided on the days and times requested to accommodate your schedule and minimize disruptions.
How much does 1st Class Cleaning charge for estimates?
All estimates and consultations are absolutely free.
How can I schedule a cleaning?
It's very simple. Just give us a call at our office at (314) 731-8010, or fill out the estimate form on our website. One of our representatives will be very happy to answer any and all questions you may have, and set you up with a hassle free estimate.
What are 1st Class Cleaning’s business hours?
Office hours are 9am-5pm Monday through Friday.
We do have on-call supervisors available 24 hours a day. We pride ourselves in providing 24 hour emergency services.
I’m interested in working for 1st Class Cleaning. How do I apply?
Please contact our office to discuss equal employment opportunities. We also have a brief employment application on our website in the "Employment Opportunity" tab. Please complete the small application and someone will contact you when a career opportunity arises.